Refund & Return Policy
At Fitlicks, we want you to enjoy our snacks! While we don't offer refunds, we do want to ensure your satisfaction through our replacement policy.
Replacement Policy
- Eligibility for Replacement:
- You may request a replacement only if the product arrives damaged.
- All claims must be submitted within 48 hours of delivery.
- Unboxing Video Requirement:
- To process your replacement request, you must provide a video of the unboxing process that clearly shows the damaged product. This video will help us assess the situation and improve our services.
- Process:
- To initiate a replacement, please contact our customer service team at www.fitlicks.shop
- Include your order number and the unboxing video with your request.
Important Notes
- Please note that we do not offer refunds for any purchases.
- Replacement requests for products that are not damaged or for change of mind will not be accepted.